Training Course 1-Pre-Match Queue

Video Transcription

Video Summary

The video explains changes to the pre-add match queue in the new release. Today, the queue shows the full history of every pre-add return received. In the updated version, it will display only the most recent pre-add return. To view the full return history, users should go to Claims > History > Pre-Add Return, where they can see the same current view, download text files, and drill into any processed pre-add return.

Keywords

pre-add match queue

pre-add return

claims history

return history

processed pre-add return